Accepted Credit Cards The lodge reserves the right to preauthorise credit cards prior to arrival. Visa, MasterCard Cancellation Policy If cancelled up to 31 days before date of arrival, no fee will be charged. If cancelled up to 30 days before date of arrival, 10 percent of all nights will be charged. If cancelled up to 21 days before date of arrival, 25 percent of all nights will be charged. If cancelled up to 14 days before date of arrival, 50 percent of all nights will be charged. If cancelled up to 7 days before date of arrival, 75 percent of all nights will be charged. If cancelled later or in case of no-show, the total price of the reservation will be charged. Deposit Policy 50 percent of the total amount will be charged at least 10 days prior to arrival and is refundable. To confirm a reservation either a bank deposit into our account or credit card details, inclusive of expiry date and ccv number are required. These details are available from the Lodge. Internet Wifi available at the lodge Meal Plan Breakfast is included in the room rate. Parking Free private parking is possible on site. Pets Pets are not allowed. Terms and Conditions We never charge your credit card when you make a reservation - you will pay for your stay at the hotel. Our reservation service is free of charge, without any administration fees. We take the privacy of your personal data very seriously. All your personal data is encrypted and processed securely. Guest Liability Guests will be held liable for any breakages or damage whilst on the premises. Management, staff and any other person associated with Fijnbos Lodge and Spa cannot be held liable for any loss, damage, injury or illness incurred or suffered by a guest or persons whilst on the premises or property. A member of staff must be alerted to any electrical, plumbing or maintenance faults.